Secure Payment Methods

Secure Payment Methods

At the house of Naturelle Vibes , we offer several payment methods, all transactions are protected by advanced security protocols.

Accepted Payments

We accept the following payment methods:

  • Bank Cards : Visa, Mastercard, American Express
  • PayPal : Use your PayPal account for fast and secure payment.
  • SEPA payment : Bank transfer via the European SEPA network.

Transaction Security

All transactions carried out on our site are secured thanks to security protocols that comply with the strictest standards:

  1. Secure Socket Layer (SSL) protocol
    Each transaction is encrypted via an SSL certificate, ensuring that your personal and banking data is protected against interception or fraud.

  2. Payment Card Industry Data Security Standard (PCI-DSS) compliance
    We work with payment providers that are PCI-DSS compliant, ensuring secure management of banking information.

  3. Protection through Shopify Payments
    Our site uses Shopify Payments , an integrated payment system known for its security and reliability. This service includes:

    • Proactive fraud detection.
    • Stronger authentication for payments (notably with 3D Secure).
    • Compliance with European PSD2 standards.

  4. Data Confidentiality
    Your payment data is never stored on our servers. All sensitive information is directly processed by our secure payment providers.

Refund Policy

In case of cancellation or return of product, refunds are made directly to the payment method used during the purchase. For more details, see our Return and Refund Policy .

Customer Support

For any questions regarding payments or in the event of a problem encountered during a transaction, our customer service is at your disposal:

  • E-mail : 
  • Phone : +33 7 56 96 95 26
  • Schedules :

We strive to provide you with a pleasant and secure shopping experience. Shop with confidence on Zenalys Store !